Shipping policy
Where we ship
We ship across the United States, and to Canada and selected international countries. Available destinations and costs show at checkout before you pay.
How your order ships
Every item ships directly from the brand that makes it: First MFG, Milwaukee Leather, Daytona Helmets or Crazy Al’s. That means you get authentic, current stock straight from the brand’s warehouse.
If your order includes gear from more than one brand, each brand ships its items separately. You’ll get a separate tracking email for each package, and they may arrive on different days.
Shipping costs
Shipping is calculated at checkout from each brand’s carrier rates, based on your address and what’s in your cart. You’ll see the exact cost before you pay.
Processing time
In-stock items usually leave the warehouse within a few business days. Orders aren’t processed on weekends or US holidays. If an item is made to order or on backorder, the product page shows its expected timing.
Tracking
We email a tracking link as soon as each package ships. If you haven’t received tracking within 5 business days of ordering, email us and we’ll chase it with the brand.
International orders
International orders may be charged import duties, taxes or customs fees by the destination country. These are the buyer’s responsibility and are not included in our prices or shipping costs. Customs clearance can add time to delivery.
Address accuracy
Please double-check your shipping address at checkout. We can’t redirect a package once it has shipped. If an order is returned because the address was wrong, we’ll contact you to arrange reshipping, and you may have to pay the extra shipping.
Lost, late or damaged packages
If tracking shows no movement for 7 days, your package arrives damaged, or something is missing, contact us right away with your order number and any photos. We’ll sort it out with the brand and carrier.
Questions
Email columbusleatherplus25@gmail.com or call (609) 840-2563.